Product support
Email support@tradingboy.ai for dashboard access, account claim or recovery, CLI API keys, Telegram connection, and product questions.
Contact
Contact Trading Boy
Use the right contact path for account help, security reports, privacy requests, and company questions.
Security reports
Email security@tradingboy.ai for vulnerability reports, suspected account abuse, or infrastructure security issues.
Privacy requests
Email privacy@tradingboy.ai for data access, deletion, or privacy questions.
Company inquiries
Email hello@tradingboy.ai for partnership, media, and general company inquiries.
Choose the right route
Trading Boy is paper-trading workflow software, so the fastest contact path depends on whether the question is about product access, security, privacy, or company context.
| Topic | Use this path | Helpful context to include |
|---|---|---|
| Starter access or billing | support@tradingboy.ai | Account email, plan name, signup page used, and the exact error text. |
| CLI or Telegram setup | Support guide or support email | Command name, terminal output, Telegram connection step, and whether the issue is local or hosted. |
| Security vulnerability | security@tradingboy.ai | Affected URL or command, reproduction steps, impact, and any safe proof of concept. |
| Privacy or data request | privacy@tradingboy.ai | Account email, request type, and whether the request concerns product records or website analytics. |
Do not send secrets
Never send full API keys, exchange credentials, seed phrases, private wallet keys, or private account tokens. Support can investigate account and product issues without those secrets.
Paper-trading boundary
Trading Boy does not hold funds, execute live trades from the public website, or provide financial advice. Contact requests about paper results should focus on workflow behavior, logs, and review context.
Useful next pages
For product setup, start with Getting Started. For security expectations, read Security. For paper-mode limits, read Paper Trading Limitations.